CONTROL ALT SECURE
UNARMED SECURITY GUARD SERVICES
About Us
Security Professionals
Purpose & Core Philosophy
Control Alt Secure LLC operates strictly under an "Observe and Report" a strictly "no Hands on" approach security model. The primary duty of our security personnel is to provide a visible, professional presence to deter unauthorized activity, monitor the property, and document conditions. We utilize GPS Monitoring and Tracking, Body Recording Cameras, and provide daily activity and Incident reports from all recorded data obtained from our security guard body worn camera's.
Control Alt Secure provides security officers that are licensed by Arizona Department of Public Safety. Our security officers exceed the licensing requirements that are required by the Arizona Department of Public Safety as we train our officers with...
*Customer service soft skills approach.
*Verbal communications.
*De-escalation tactics.
*Rapport building.
*First Aid Certified.
CPR certified.
AED Certified.
*Treating ALL individuals with respect.
Services Provided
*Courtesy patrol services in company marked vehicles
* Security officers trained in customer service soft skills and de-escalation procedures.
*Security officers with minimum 5 years experience.
*Security officers equipped with BODY WORN CAMERAS. We record all patrols and interactions. We were the FIRST security company to introduce and provide body worn cameras in the Tucson area.
*All recordings are used to provide our clients with a daily activity report. It helps our clients address tenant related issues and prosecute criminal activity, since everything that we do is recorded. This has been a huge asset to our clients. This also helps us stay true to our commitment and be able to show our clients the real work that is being conducted.
*To provide the quality services that clients require and need, specially with the increase in crime and the reduced presence of law enforcement, we changed our operations to focus on De-escalation procedures by using a soft approach by treating individuals with respect and focusing on 100% customer service soft skills and professionalism.
Commitment and Reliability
Control Alt Secure is the solution to your problems. We treat every client as if it was our only client and we focus on exceeding expectations. No matter the time of day or night, you will always be able to speak with an operations manager who gets assigned to our every client. This means we are only a phone call away in case you need us. All of our services are tailored to your needs.
We are not your typical "cookie cutter" security company. The services that we provide are strictly based on many years of experience in the customer service industry and we have used that experience and apply it by creating proprietary methods of conducting business.
We truly help our clients put an end to recurring problems that most security companies do not know how to handle and address due to their lack of experience and training in customer service soft skills and De- escalation resulting in a high liability to their clients.
Our owner brings 35+ years of experience as an Instructor in customer service soft skills training, Verbal communications and De-escalation procedures, which is what most security companies lack. Control Alt Secure offers quick response times for patrol dispatch requests.
*We conduct business in a manner that differs from all other security companies. Our in house trainers have combined 40+ years in the customer service industry. In addition to the security guard training that is conducted yearly, our security officers get additional training in customer service soft skills, de-escalation procedures, verbal communications and self defense training from our in house trainer with 25+ years of experience as personal defense instructor.